Details
Description
SupportAgent.ai is an AI tool designed to streamline support ticket management for teams using Help Scout. Powered by OpenAI"s GPT-4, SupportAgent quickly generates draft replies for customer tickets, based on analysis of historical replies and help documents. It continuously learns and improves its knowledge by training on new tickets and documents. The tool also offers tag segmentation, allowing teams to filter and categorize tickets for more accurate responses. SupportAgent is available in multiple pricing plans, offering different numbers of AI-generated drafts and access to features like intelligent no-reply and tag segmentation. It supports various languages and ensures data privacy and security. Overall, SupportAgent aims to increase support teams" efficiency by automating the process of drafting replies and providing accurate and timely customer support.
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