Viable

Viable is an AI-driven tool that allows companies to analyze and gain insights from their qualitative data at scale. By leveraging Viable"s state-of-the-art AI, users can eliminate the need for manual analysis and spreadsheets. The tool goes beyond simple sentiment analysis and provides weekly reports on important themes such as compliments, complaints, questions, and requests. These reports include a summary, urgency score, product sub-themes, and user profiles. Viable can be used for analyzing various types of data, including sales call transcripts, customer support tickets, market research, and employee surveys. The tool offers unlimited seats and integrations at every tier, making it suitable for companies of all sizes. Viable"s AI uses customer traits and metadata to provide true analysis and recommendations, similar to a human analyst. The platform is SOC 2 Type 2 certified and offers secure data management services. Customers can use Viable"s insights to increase NPS, reduce support ticket volumes, optimize product time-to-market, and automate feedback analysis. The AI-generated reports are of high quality, indistinguishable from those written by humans. Setting up Viable is easy, as it integrates with leading platforms and allows data import from various sources. With Viable, companies can save time and effort by letting AI uncover valuable insights quickly and accurately.