Tidio

Tidio is a customer service platform designed to help small and medium businesses grow their sales through exceptional customer support. It offers live chat with chatbots to engage with website visitors and convert them into customers. The tool allows businesses to solve customer problems in real-time, offer personalized discounts and product recommendations based on browsing history, and automate up to 47% of repetitive customer queries. Tidio also provides a smart ticketing system to enhance team efficiency, detailed analytics to monitor performance, and integrations with various ecommerce tools. With Tidio, businesses can increase conversions with sales chatbots, improve customer satisfaction, and ultimately boost sales. The tool is easy to use, provides world-class support, and offers a free-forever basic plan with the option to upgrade to a paid subscription. Numerous users have reported significant growth in leads, conversions, sales, and customer satisfaction as a result of using Tidio.