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Description
Symbl.ai is a Human Intelligence Platform for enterprises that enhances virtual conversations by providing real-time engagement, predictive experiences, and continuous learning. It offers various applications such as Sales Intelligence, enabling salespeople to have outcome-driven conversations with real-time context and insights; Customer Service Intelligence, empowering contact center agents with assistance apps, sentiment analysis, and automated summaries to improve customer experience; HR Intelligence, providing HR managers with real-time interview coaching and performance review summaries; Communications Intelligence, enabling intelligent interactions between employees and customers; and Meeting Intelligence, accelerating meeting productivity with real-time transcriptions and key topics. Symbl.ai also offers an API-first approach for developers to process conversations and extract insights in real-time across various conversation channels.
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