Octocom

Octocom is an AI-powered chatbot tool specifically designed for small and medium-sized eCommerce businesses. It offers instant, human-level conversations 24/7 in any language, on any channel. The tool can automate customer support and sales processes while maintaining high customer satisfaction levels. Octocom"s chatbots can handle 90% of support tickets, allowing businesses to decrease costs and improve efficiency. The chatbots also act as shopping consultants, helping customers make informed purchasing decisions and increasing conversion rates. Additionally, Octocom enables trigger-based automated engagements, such as personalized messages for upselling, cross-selling, lead generation, and loyalty programs. The chatbots autonomously resolve 90% of customer queries, leading to a 16% increase in conversion rates and a 20% higher average order value. The tool is flexible, providing 24/7 instant support on various channels like WhatsApp and Instagram. Octocom chatbots are conversational, capable of answering any question, and can be trained in over 100 languages. They are fully customizable to match a brand"s look and feel, and integration with existing eCommerce platforms and customer support tools is seamless. Octocom takes approximately two weeks to set up and provides a demo to showcase its capabilities.