MonkeyLearn is a no-code text analytics tool that simplifies the process of cleaning, labeling, and visualizing customer feedback. It offers instant data visualizations and detailed insights, allowing users to dig deeper into their data, create custom charts and visualizations, and combine and filter data inputs. The tool provides both pre-built and custom machine learning models, including ready-made classifiers and extractors, sentiment analysis, and entity extractors. It also offers business templates with pre-made text analysis models and dashboards for different scenarios. Users can easily upload their data, run the analysis, and get actionable insights. MonkeyLearn integrates with apps, BI tools, and SQL connections, and provides native integrations and an API for easy connectivity. The tool has applications in NPS analysis, review analysis, CSAT analysis, support analysis, survey analysis, and VoC analysis. It has been praised for its ability to centralize feedback and provide granular insights, streamline ticket routing processes, and uncover assumptions and inefficiencies. Overall, MonkeyLearn is a powerful AI tool that empowers organizations to make data-driven decisions based on comprehensive text analysis.