Môveo Ai


Môveo AI is a conversational AI platform that enables companies to automate their operations and enhance customer experience (CX) through AI virtual agents. The platform uses observation of human agents and ingests knowledge bases to train virtual agents that behave like real humans. It combines the best of conversational AI and open-domain chatbots, allowing users to upload data in any format and automate over 80% of customer support operations. Môveo AI features an easy-to-use, no-code platform with drag-and-drop capabilities for building virtual agents. It also boasts best-in-class Natural Language Processing (NLP) algorithms that enable virtual agents to understand human communications in any language and detect errors and slang. The virtual agents continuously improve through conversations with users, adapting to customer needs using Deep Learning algorithms. It offers multiple integrations with back-end systems to automate processes such as answering personalized questions, booking appointments, and accepting payments. The platform is trusted by enterprise leaders and has proven to increase speed, efficiency, and customer satisfaction. It can generate leads, improve customer experience, enhance operations, and automate repetitive processes. Môveo AI has a user-friendly interface, offers omnichannel support, provides analytics for data-driven decision-making, and includes a built-in human chat module for seamless handover to human agents when necessary.