Help

Help.center is an AI customer support tool that uses chatGPT to provide instant answers to customer questions. It offers a full-fledged customer support knowledge base solution, allowing customers to use AI search on a company"s Help.center website and deploy an AI chat widget on their own website. The tool aims to reduce support tickets by 50% and boost customer satisfaction. Help.center allows companies to create a self-service documentation portal and empowers customers to resolve issues themselves using AI search and AI chat. It offers features such as easy article editing, multilingual support, 24/7 customer support, and the ability to import articles from platforms like Intercom and Zendesk. The AI automatically learns and improves its knowledge base from help center articles and external websites, making it convenient for companies to provide accurate and relevant information. The tool is secure, with servers and databases hosted by AWS in the EU region. Overall, Help.center is a comprehensive AI tool for customer support that helps companies provide efficient and automated assistance to their customers.