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Description
Salesforce is an AI-powered customer relationship management (CRM) tool that allows businesses to personalize every customer experience along their journey. It unifies marketing, sales, service, commerce, and IT on a single platform, giving businesses a comprehensive view of their customers. Salesforce"s unique feature is its Customer 360, which provides real-time data to help businesses save money, save time, and increase revenue. It also offers industry-specific solutions for sectors such as finance, healthcare, and retail. The tool enables businesses to sell smarter, provide faster support, and build customer loyalty. It offers a range of products and services, including workshops, virtual events, and developer resources. Overall, Salesforce is a powerful tool that enables businesses to streamline their operations, improve efficiency, and deliver better customer experiences.
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