Certainly

Certainly is an all-in-one chatbot tool specifically designed for ecommerce businesses. It allows users to create a digital twin of their best salesperson, maximizing profits and boosting efficiencies through intelligent conversations. The platform offers deep industry knowledge and understanding of the specific needs of online merchants. It features AI technology with premade templates for 90% of the most common customer queries, as well as the ability to collect valuable customer data and insights. Additionally, Certainly provides various features for different stages of the customer journey, such as boosting average order value, deflecting support tickets, and driving customer activation. The tool is powered by a proprietary Natural Language Understanding (NLU) system that ensures contextual understanding and provides unique, humanlike responses. Certainly offers seamless one-click integrations with other business tools and supports multilingual chat in over 100 languages. It also allows for easy customization and omnichannel customer engagement. With its robust functionality and focus on ecommerce, Certainly is trusted by leading brands around the world to enhance their customer service, increase conversions, and drive revenue.