Details

Description
Zipy Plug & Play is an AI-powered Chrome extension developed by Zipy that helps businesses improve customer experience and prevent revenue loss. With this tool, users can easily record sessions to uncover network errors, JavaScript exceptions, and console errors. It allows users to validate their code without the need for additional installations or bloated code. The recorded sessions can be uploaded to Zipy.ai, where users can create tickets and collaborate with their team to debug customer issues in real-time. The tool also provides a chat window for users to interact with the support team. Zipy Plug & Play is suitable for anyone who wants to save money, retain customers, and reduce sleepless nights, regardless of their level of expertise. It caters to support, product, developer, QA, marketing, and growth teams by offering features like bug recording, bug reporting, bug replay, automatic bug resolution using AI, and collaboration on recorded sessions and bugs. The tool helps catch bugs before they turn into nightmares, leading to increased customer satisfaction and reduced churn. It can be used for various use cases, such as bug reporting in a live customer environment, bug reproduction and fixing, and understanding user adoption and conversion issues. Overall, Zipy Plug & Play is an effective and user-friendly AI tool for enhancing customer experience and improving software quality.