Ada is an AI-powered customer service automation platform that allows businesses to automate common support questions, deliver personalized interactions, and anticipate customer needs. With Ada, businesses can resolve more customer inquiries at a lower cost, deliver a modern customer experience through effortless self-service in multiple channels and languages, and empower their customer service teams without the need for coding. The platform is built on Large Language Models (LLMs) and offers a no-code builder for easy automation creation, an advanced AI-powered resolution engine for accurate responses, and integrations with existing business systems. Ada is multilingual and can support customer interactions in more than 50 languages. The platform has been shown to provide significant cost savings, increased ROI, and improved customer satisfaction in numerous case studies. Overall, Ada is a comprehensive and flexible tool that enables businesses to automate and optimize their customer service operations effectively.