Doks

Doks.ai is a conversational AI chatbot tool that utilizes ChatGPT technology to automate support ticket responses on websites and documentation. The chatbot can be trained on various data sources including websites, knowledgebase articles, and help desk tickets to provide accurate and efficient assistance to users. By offering self-service options, Doks.ai reduces incoming support ticket volume by up to 70%, freeing up support teams to handle more complex inquiries. The tool allows for customization of the chatbot"s design, including themes and brand colors, to create a personalized user experience. Additionally, Doks.ai integrates seamlessly with human support, enabling users to easily reach human agents or book a demo call directly through the chat window. The tool also offers features like lead generation templates and custom trigger buttons for different use cases. Overall, Doks.ai streamlines customer support, enhances the customer experience, and improves productivity by leveraging the power of AI.